Home Living in South Africa Cultural Integration A guide to your first week in South Africa
Last update on June 11, 2021
Written by Joburgexpat

Just moved to South Africa? Make sure you’ve ticked off the following tasks laid out by this guide for setting up a new life during your first week in South Africa.

If you’ve been an expat before, you might already have a moving checklist. It’s a good thing to keep around, because you tend to forget those things. Below you’ll find such a list for moving to South Africa, in the order I recommend tackling these items). While this checklist is not exhaustive, it is a good starting point

Crown Relocations

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Passports: how much longer are they valid?

You’ll be best served if your family’s passports have a few years left on them. Some countries allow you to renew your passport even if it’s not expiring soon. I think it’s worth doing that even at the extra expense, if only to get your entire family on the same renewal schedule.

It’s not a problem renewing them from within South Africa; all major embassies have offices in Johannesburg and Cape Town. But once you have a new passport, you’ll have to travel with both the old and the new ones because your visa will be in the old one. Not a big hassle, but if you’re like our family with dual German/American citizenship and a couple of renewed passports, you might find yourself toting 14 passports with you any time you travel!

Visa Requirements

South African visas are issued by the Department of Home Affairs. They’re classified into temporary residence permits and permanent residence permits. Most expats enter on a temporary permit, as those are easier to get; eventually, they transfer it to a permanent permit.

Make sure your company’s legal department starts the visa process very early. The Department of Home Affairs has been known to move very slowly. And settling in will be much easier if you have that permanent visa stamp in your passport.

Passport pictures

Have several recent passport pictures available for the whole family. You’ll need them for school applications, car registration, etc.

Driver’s license

Your existing driver’s license will be valid in South Africa as long as it is valid in your home country; make sure you have a few years left on it. You really don’t need an international license on top of that, though I’ve heard it is recommended.

It’s only valid for one year anyway, and only together with your home country licence, and my experience with police checks thus far (and trust me, I’ve had several!) has shown that it is not asked for.

Sat nav

If you don’t already own a Garmin, buy one, and get the South Africa software for it. It will be well worth it, for your comfort and safety.

Doctor’s records

Make the rounds with your doctors, dentists, orthodontists, what have you. Collect as much information as they will give you, such as x-rays and immunization schedules. Some of them might charge you for it, but it is worth it.

For your South African visa application, you’ll also need a form signed by your doctor that you have no psychological problems. You’ll also need a chest x-ray for any family members over 12 years old; tuberculosis is a big and growing problem in South Africa. While you see your doctor for that, make sure you collect your records as well.


If you’re up to date on your recommended shots, you will need nothing else. If you’re not, make sure you get boosters for MMR, DPT, HepB, and HepA. South Africa is not a Yellow Fever area, and Malaria is only present in a few areas far from the urban centers.

Health insurance

Health insurance in South Africa might be set up by your employer. If not, you will have to research options, either with a provider in your home country or a local one (health insurance in South Africa is called medical aid; one nice benefit of South African medical aid is that you usually get a discount at fitness studios).


Find a tax consultant to help you navigate taxes in South Africa. Again, many companies provide this service as part of an expat contract. If not, you will need some professional advice. Income taxes in South Africa depends on whether you are a resident or non-resident, and certain countries have arranged double-taxation agreements.


If you rent, make sure you keep a copy of your rental agreement. You’ll need that many times over in the months to come when applying for various services. Indeed, some expat contracts will only allow you to rent in South Africa rather than buy South African property; this may be your only option.

The selection of rental homes is large. Most likely, you’ll be steered towards a security estate, walled in and guarded around the clock. This has the advantage of you and your kids being able to roam freely without safety concerns.


Some schools (both international schools in South Africa and otherwise) have waitlists, so it’s best to get this started early. You will need: copies of latest reports, copies of the children’s passports including their visas (if they are only temporary you can furnish the permanent ones later). Think about what type of school experience you’d prefer for your kids. South African schools are a good (and more affordable) alternative to international schools.


Every company handles expat salaries differently. Some expats continue to use their home bank, but in South Africa I would recommend a local South African bank account. International credit cards are very fraud-prone and therefore not always accepted here. Most transactions are handled via online banking and Electronic Funds Transfer (EFT).

You will need: Lease agreement or utility bill for proof of residence, passport including visa, draft in Rand for initial balance, and maybe a letter from your home bank listing your bona fides.


You’ll need to get insurance for your car and your household goods. It’s a good idea to browse some websites ahead of time to see what kind of price ranges there are. It also helps if you assess your belongings (something you will likely have done for the shipment valuation) so that you know which overall value you should insure your belongings for.


It is recommended to open an electricity account in your own name with Eskom, rather than taking over your landlord’s account, if you are renting. You won’t know what kind of unpaid charges are on it and might be stuck with previous liabilities or ongoing interest payments. As soon as you are in South Africa, take note of the initial meter reading and pay a visit at the nearest Eskom office, armed – as always – with your passport (it has to be the person with the permanent visa) and a copy of your lease agreement to set up your account. Once you have an account, inquire about the billing cycle to find out when they do the monthly meter readings, take note of that date, and call in your own meter readings. It will keep you from encountering many headaches later on.

It’s next to impossible getting a refund from Eskom for anything that’s already paid, and withholding payment is also not an option, because then your power will be turned off. In Johannesburg, water and trash service (PikiTup) is provided by the City of Johannesburg. In some neighborhoods, they also provide the electricity instead of Eskom, so you’ll have to find out how it is set up where you live.

Mobile phones

Mobile phones are ubiquitous in South Africa. Getting one should be your first order of business once you get here. Landlines can take time to install and are not always reliable; plus you need to have a phone so that security can call you to authorize access to the estate for all the contractors who will no doubt come visiting the first few weeks.

There are hundreds of contract options which will probably confuse you. Your best bet most likely is to buy a cheap prepaid phone to start with, and research contracts later. Vodacom, MTN, and Cell C are the three main providers. Pricing and coverage don’t vary too much, in my opinion. If you have an existing phone, you just have to get a new SIM card (remember once again to bring your passport and lease agreement to buy one), but it won’t work for certain phones.

Home phones and internet

The phone company is Telkom, but if you’re not going to make any international calls, or if you’re going to use Skype for that, don’t get a landline. Just have Telkom install your internet connection (which can easily take a few weeks). As far as South African telecommunications providers go, consider getting your actual internet package through a third party such as mweb or Afrihost, and not Telkom. Telkom only offers capped internet service, and 9 gigabytes will be used up very quickly, trust me.


In order to buy a car in South Africa, you need a Traffic Register Number. Get this from your nearest Licensing Department. Make sure you go there armed with plenty of time, passport pictures, your passport (including permanent visa) and drivers’ license, and your lease agreement as proof of residence.

TV and Cable

South African law requires every household to obtain a TV license, to be applied for and renewed annually at the Post Office. If you want cable, visit the closest Multichoice office where you can buy a PVR (your cable box) and, possibly, an extra-view decoder (a second cable box). The monthly service will cost you around R500. It is recommended to get a Multichoice-certified installer for initial setup.

Domestic help

If you’re going to live in South Africa, you should employ a domestic worker in South Africa. Not only is it expected of anyone who lives in such a large house, but it will also be a wonderful experience, both in terms of cultural enrichment and a more leisurely life than you’ll ever have in your home country.