Make note of these important emergency numbers before you land in an emergency in Belgium, plus a number of Belgian helplines for support and information.
If you’re living in Belgium, it’s important to make note of Belgium’s emergency numbers before it’s too late. Belgium has a range of important emergency numbers and useful helplines, depending on the accident or crisis. Here is a list of the most important Belgian emergency numbers to write down.
Emergency phrases and medical terms in French and Dutch:
- Accident: Accident / Ongeluk
- Emergency: Urgence / Spoedgeval
- Ambulance: Ambulance / Ziekenwagen
- Doctor: Médécin / Doctor
- Police: Police / Politie
- Extremely ill: Très malade / Heel ziek
- I need an ambulance: J’ai besoin d’une ambulance / Ik heb een ziekenwagen nodig.
- I need a doctor: Il me faut un médécin / Ik heb een doctor nodig
- I need the police: J’ai besoin de la police Ik heb de politie nodig
Calling codes in Belgium
Emergency calls to numbers such as 100, 101, 103, 107, 110 and 112 are free. Numbers beginning with 0800 are also free.
The government urges all residents in Belgium to register with their BE-Alert system, which enables them to inform residents about imminent disasters, for example floods, severe storms or explosions, via Twitter, Facebook, text, e-mail or phone call.
Pan-European number for all emergencies
Call: 112 | www.sos112.be
This emergency number can be called anywhere in the European Union (EU) for free, plus certain other countries such as Israel, Norway and Russia. You should only call in emergency situations. You can also call 112 for serious accidents, if someone needs to be pulled from a vehicle, if a dangerous big animal escapes, such as a horse or snake, or to clear a road after a storm. The unique benefit of the 112 number is that it can be called from any telephone, including mobiles without a SIM.
The operators in Belgium will typically speak English, French, Dutch and sometimes German, and you will need to supply the exact location, address and details on the accident and wounded people; don’t hang up until you’ve been helped.
The EU also runs 116 helplines in certain member states:
- Missing children: 116 000 | www.childfocus.be
- Victim of a crime: 116 006 | Advice on local police, criminal proceedings, compensation possibilities and insurance.
- Child support helplines: 116 111
- Non-emergency medical treatment: 116 117 | Can put you in contact with a medical expert or clinic for non-urgent medical issues, including out-of-hours treatment.
- Emotional support: 116 123 | For people in crisis of loneliness, suicide or other potentially harmful psychological states.
Fire, medical emergency or ambulance in Belgium
In Belgium, local emergencies are organised under the free 100 number, which can be called for any accident or emergency to connect you to an operator who will arrange assistance and contact the emergency services. It works similar to 112 except that you need a SIM if you call via mobile (unlike 112).
Call: 101 | www.police.be
Call: 100 | www.frcspb.be
Red Cross ambulance
Telephone: 070 245 245 | www.poisoncentre.be | 24/7 urgent medical aid and advice on drugs, medication, poisons and etc.
Bank card lost or stolen
Lost and stolen Belgian IDs, passports and residence permits
Block your documents by calling the government service DocStop | Call 00800 2123 2123 | 24/7
Gas and electricity emergencies
Call you area provider for emergency information or 0800 87 870 for gas smells | Brussels (Sibelga): No electricity, call 02 274 4066 or see power cuts in Brussels. | If you smell gas, call 0800 1940.
Visit www.iris-hopitaux.be for a full listing of hospitals in Belgium.
Burn centres (centres de brûlés)
- Brussels 02 264 4848 (emergency dispatch) or 02 268 6200 | Antwerp 03 217 7595 | Charleroi 071 10 6000 | Ghent 09 332 3490 | Liege 04 366 7294 | Louvain 016 348 750
Pharmacists on duty
- 0903 99 000 (EUR 1.50/min) | French www.pharmacie.be – enter your postcode to find the nearest one
- Brussels union of pharmacies (French/Dutch)
Emergency doctors: on duty, on call, out-of-hours
- Brussels: GBBW 02 201 2222 (French/Dutch/English) | Médi-Garde 02 479 1818 (French) SOS Médecins 02 513 0202 (French) | BHAK (Brusselse Huisartsen Kring) 02 242 43 44 (Dutch)
- Rest of Belgium: 100
- Information directory: French 1307 | Dutch 1207 | An on-call doctor is assigned per region.
Emergency dentists: on call, on duty and out-of-hours
- Brussels: 02 426 1026
- Rest of Belgium 100
Emergency vets on duty
- Emergency vet Brussels: 02 479 99 90
- SOS Vétérinaires Brussels: 0497 400 400 | Home emergency services
Information about drugs
CHS Helpline: English-speaking Community Help Service in Brussels
Community Help Service (CHS) is a volunteer counselling service set up for internationals (adults and children) to discuss emotional problems or offer advice:
- CHS Help Line: 02 648 4014 | For anonymous crisis support
- Mental Health Centre: 02 647 6780 | Talk with English-speaking mental health professionals
Crisis helplines and support in Belgium
- Tele-Onthaal 106 for support and advice in Flemish/Dutch
- Télé-Accueil 107 in French
- Telefonhilife 108 for German
- Cancer Foundation: 0800 15 801 (French/Dutch)
Helplines for violence, abuse and mistreatment
- SOS rape helpline: (French) 02 534 3636
- Senior citizen mistreatment hotline: (Dutch) 1712 – Ouderenmishandeling
- Family violence prevention centre: (French) 02 539 2744 – Centre de prévention des violences conjugales et familiales.
Suicide prevention hotlines
Get advice and support for you or a friend:
- For French, call 0800 32 123 | www.preventionsuicide.be
- For Dutch, call the Zelfmoordlijn at 1813 | www.zelfmoord1813.be or www.preventiezelfdoding.be
Support for children and youngsters
- Ecoute Efants: 103 (French)
- AWEL Kinder-en jongerentelefoon (Dutch): 102
- SOS Jeunes (French): 02 512 90 20
- Teleblok: Online support for students during exams