The best – and worst – airlines in the world
A TripAdvisor poll ranked hundreds of flight carriers from around the globe and listed all those that received more than 400 reviews.
The top group all had an average rating of 4.5 and were ordered by which had the most five-star reviews.
First, second and third went to Emirates, Singapore Airlines and Air New Zealand respectively, naming these flight carriers as the top airlines in the world.
The bottom airlines all received an average of 3 out of 5, and so were placed in order of which had the most 1-star reviews.
First of the bottom list – that is, the worst airlines in the world – was Spirit, followed by Frontier and then Vueling.
See the full list below of the best and worst airlines in the world.
Top airlines in the world
- Emirates – 67.5 percent five-star reviews
- Singapore Airlines – 64.2 percent
- Air New Zealand – 60.6 percent
- Southwest – 60 percent
- Qatar Airways – 59.7 percent
- JetBlue – 59.4 percent
- Aeroflot – 58.9 percent
- JAL – 58.6 percent
- Azul – 58.6 percent
- Jet2.com – 56.4 percent
- ANA – 55.8 percent
- Garuda – 53.5 percent
- Aegean – 53.5 percent
- THAI Smile – 51 percent
- Avianca – 49.9 percent
- TAM – 45.5 percent
Bottom airlines in the world
- Spirit – 42.8 percent one-star reviews
- Frontier – 40.3 percent
- Vueling – 34.8 percent
- Allegiant – 30.7 percent
- Wow – 32.6 percent
- Sunwing – 25.4 percent
- American Airlines – 21.5 percent
- Air Europa – 19.7 percent
- airberlin – 17.7 percent
- Thomas Cook Airlines – 17.6 percent
- United – 17.3 percent
- Air Transat – 15.5 percent
- Jetstar – 15.1 percent
- Iberia – 12.8 percent