“Fast, friendly and proactive”, relocation experts t & a relocation know exactly how to handle their clients’ expectations and keep them coming back. We find out how.
Making the move to a new country is an exciting step but can be difficult as Jolanda Tetteroo, Managing Director of t & a relocations, knows only too well. “We want to manage people’s expectations and provide them with enough feedback to make them feel comfortable about the whole process, and certainly not feel alone.”
The company has learned to be proactive and keep one step ahead of the relocation process.
“We deal with so many questions from people from various cultures and with different emotional states. Everyone is important to us so we need to be able to balance many cases and files at any one time and make everyone happy. We keep people in the loop from the start,” affirms Tetteroo.