How do leadership styles translate to a new language? As an expat, you need to pay attention to the subtle but important differences in team dynamics and deference to authority in the workplace.
There are numerous leadership traits that should be avoided to ensure organizations have the greatest chance of success. Cultural awareness can ease the difficulties leaders face when transitioning to global leadership. Here are three leadership traits to avoid when working abroad.
Dismissing cultural differences
One of the biggest challenges for leaders in global organizations who manage cross-cultural teams is understanding the extent of intercultural differences. Leaders should steer clear of making the assumption that culturally diverse individuals will operate identically to them, and will respond in an exact, predictable manner.
For example, understanding how different people perceive authority is crucial. In some cultures, particularly in the United States and western European countries, if a team member challenges a managerial decision, it’s considered acceptable behavior. Conversely, staff challenge their superiors infrequently in many Asian countries. Asking for feedback from the former group of employees is likely to elicit more response than asking the latter group. Cultural awareness can help leaders learn how to best to address such challenges, then communicate and manage culturally different teams effectively.
Ignoring business etiquette
Even in relatively small geographic areas such as Europe, business practices, customs, and leadership styles differ significantly. This is particularly noticeable when comparing northern and southern Europe. As a general rule, building personal relationships is important to solidify business between people in southern Europe; this includes countries such as Greece, Italy, and Spain. It is not as relevant in northern European countries, however.
While many northern European countries might consider having a lunch meeting in the office and order in sandwiches, most southern Europeans may consider it more appropriate to have the meeting at a restaurant. The impression drawn from either approach could affect the success of the meeting; some northern Europeans might view such an approach by their southern neighbors as lazy or southern professionals view northerners as uncaring.
Leaders must pay attention to how international partners do business to improve their chances of success.
Refusing to change
Closed-minded leadership styles will cause failure in global business. Following a “my way or the highway” mantra with a team is hugely damaging in many parts of the world. Different nationalities think in different ways; being open to a multicultural team’s perspectives is advantageous. It can be especially useful for encouraging innovative working methods and can provide competitive advantages.
Applying the same managerial approach to all situations will not produce success. Global organizations must develop local approaches (e.g., leadership, marketing, sales techniques) to suit partner countries and regions uniquely. Understanding and harnessing those needs leads to more effective, and critically, more profitable business.
Ultimately, globally successful leaders are those who are willing to understand the complexities of international commerce, learn, and adapt.