Home Healthcare Healthcare Services How to find and register with a doctor in Switzerland
Last update on October 09, 2020

If you need to see a doctor in Switzerland, this guide explains the process of finding and registering with a Swiss doctor, costs, and requirements to claim subsidized Swiss doctor fees.

The standard of Swiss healthcare is very high and is the third-best health system in the world. Switzerland boasts a broad network of Swiss doctors and fantastic medical facilities. Although it is not free, services receive funding through high Swiss health insurance fees and excess payments.

Foreign residents or tourists wanting to visit a doctor in Switzerland will typically need some form of insurance coverage. Costs of doctors and specialist treatment vary between providers and across Swiss regional cantons.

This guide explains the requirements for seeing a doctor or specialist in Switzerland, plus tips on:

Requirements for seeing a doctor in Switzerland

There are nearly 34,000 doctors (doktor/arzt/medicin/medico) in Switzerland (including nearly 10,000 GPs); this works out tot 4.1 Swiss doctors per 1,000 people. Doctors in Switzerland usually work in private individual or group practices. Many families see the same family doctor in Switzerland, as well as a pediatrician for any children.

The Federal Office of Public Health oversees doctors in Switzerland. Anyone with health insurance in Switzerland can register with a Swiss doctor.

Visitors typically require private health insurance coverage (necessary for a Swiss visa) to see a doctor in Switzerland. Long-term foreign residents must sign up for the Swiss healthcare insurance scheme within three months; some exceptions exist, however. This insurance covers most costs but there are still fees on top of this.

Those from the European Union (EU) or the European Economic Area (EEA) on a stay of fewer than three months can use their European Health Insurance Card (EHIC) to cover some costs. Once an official resident in Switzerland, however, most EU citizens must sign up for the Swiss health insurance scheme. Read more in our guide for EU citizens moving to Switzerland.

A doctor's office in Switzerland

Residents in Switzerland are free to choose their own doctor. However, some of the cheaper insurance policies place restrictions on doctor choice. Check your policy.

Most Swiss doctors operate by appointment only. There is usually a fee if you cancel an appointment with less than 24-hours’ notice. Doctors in Switzerland provide consultations, treatment, prescriptions, referrals to specialists or hospitals, family planning, and minor surgical procedures. Most Swiss doctors speak English to a good standard.

See our guide on the Swiss healthcare system for more information on the conditions for accessing healthcare in Switzerland.

How to find a doctor in Switzerland

There are several ways you can search for a doctor in Switzerland or find recommendations for Swiss doctors:

  • Use the Swiss Medical Association search engine, which has a list of doctors in Switzerland including 30,000 doctors and specialists. The website allows you to search by name, region, specialty, or language
  • Search by area or specialty on the doktor.ch site.
  • Use the Swiss Yellow Pages (search for (doktor/arzt/medicin/medico).
  • Contact your local embassy, which should be able to provide you with a list of recommended or English-speaking doctors in Switzerland.
  • Find online lists of doctors in Zurich here, doctors in Geneva here, doctors in Basel here and doctors in Bern here.

Seeing a specialist doctor in Switzerland

Switzerland has a vast range of specialist Swiss doctors such as neurologists, pathologists, hematologists, and urologists. Specialists in Switzerland work in private practices, clinics, and hospitals. Although waiting times for appointments with general doctors in Switzerland are short, the lists for specialists can be much longer and you may have to wait a few weeks to see one.

Specialist treatment in Switzerland falls under secondary care, however, many insurance packages allow you to see a specialist in Switzerland without a prior referral from your doctor. You must check the conditions with your insurer, however, because if this isn’t possible, patients pay the full consultancy or treatment rate.

See our guide to hospitals in Switzerland for information on some of the specialist hospitals and clinics available.

Appointments with a Swiss doctor

Visits to doctors in Switzerland are generally by appointment only. However, long waiting lists are not common and you can often get an appointment on the same day without difficulty.

When you see a doctor in Switzerland, you should present your health insurance card (or proof of private health insurance) to the reception when you arrive at your appointment. Following your appointment, your Swiss doctor may refer you for specialist treatment or issue you with a prescription. In some cantons, doctors may sell medication directly to patients. If this is not the case, you will need to pick up your prescription from a Swiss pharmacy. You can find a list of out-of-hours pharmacies here.

Doctors in Switzerland normally send the bill for consultation or treatment within a few days of the appointment. Bills are usually due within 30 days. The standard arrangement is for patients to pay the full bill and then claim the reimbursement amount from the insurer, unless the insurer has an agreement with the doctor’s practice or healthcare provider to be billed for their proportion directly. If you need reimbursement, remember to get an invoice or receipt from the surgery.

Costs of doctors in Switzerland

Swiss healthcare is subsidized through health insurance premiums but nothing is free, including visits to Swiss doctors. All residents have to pay an excess of between CHF 300–2,500 per year towards their healthcare (depending on their insurance premiums). The excess is paid first, so someone with an excess of CHF 300 will not receive any reimbursements until the first CHF 300 per year is paid.

Visiting a doctor's office

On top of excess charges, patients have to pay a minimum of 10% towards consultation and treatment costs. The exact percentages vary between insurance companies but the maximum amount that an individual can be charged is CHF 700 per year (excluding excess payments). This amount is halved for children. Pregnant women in Switzerland and certain groups of retirees in Switzerland are exempt from fees. Contributions towards prescription medication costs are between 10–20% and non-prescription drugs are charged at the full amount.

Swiss health insurance

There are a number of companies providing health insurance in Switzerland. The following companies offer packages tailored to meet the needs of expats:

Swiss doctors in an emergency

If you need emergency treatment from a doctor in Switzerland out-of-hours, you can call your Swiss doctor and should be able to get information on out-of-hours services on the answerphone. Emergency care is also provided in emergency rooms of Swiss hospitals. The general emergency number is 112 and the number for an ambulance is 144.

Emergency care in Switzerland is not free and you will need health insurance to receive emergency treatment, unless life-threatening. Swiss health insurance covers 50 percent of ambulance costs.

Save our complete list of emergency numbers in Switzerland.

Information on Swiss doctors