Ryanair - 'a victim of its own niceness'

ryanair13 Irish low-cost airline, Ryanair is to review its baggage policy but one of its top men is irritated that customers have become adept at thwarting the airline’s money-grabbing policies.

The airline’s chief money man explained that customers are abusing the system by making their toddlers drag suitcases onboard to escape baggage fees.

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Ryanair – ‘a victim of its own niceness’