topics
tools
Expatica countries
Index Last Var.(%)
BEL 20 2117.66 -0.08
DAX 6323.19 -0.26
IBEX 30 6401.2 -2.17
CAC 40 3042.97 -0.16
FTSE 100 5356.34 0.09
AEX 292.76 0.00
DJIA 12454.83 -0.60
Nasdaq 2837.53 -0.07
FTSE MIB 13057.26 -0.74
TSX Composite 11566.15 -0.09
ASX 4120.2 0.96
Hang seng 18800.99 0.47
Straits Times 2787.22 0.52
ISEQ 20 501.76 0.16
You are here: Home News Dutch News EU launches phone hotline to help Euro 2008 fans

Dutch News

archive
Enlarge font Decrease font Text size


15/05/2008EU launches phone hotline to help Euro 2008 fans

EU launches phone hotline to help Euro 2008 fans Football fans can call hotlines to inquire about their consumer rights when attending the Euro 2008 finals.

15 May 2008

BRUSSELS - The European Union on Thursday unveiled a telephone helpline aimed at informing football fans about their consumer rights while attending the Euro 2008 finals in Austria and Switzerland.

"We all know the story where airline delays, problems with roaming charges, problems with car hire, lost tickets and fake tickets can become a real headache when you're travelling abroad," a spokeswoman for the EU's executive, the European Commission, said.

"This is about giving people an extra helping hand so they can sort out problems on the ground," she said.

Under the scheme, up to 5 million football fans who are expected to travel to Austria and Switzerland for the competition will be able to phone the helpline and ask experts at the EU's Europe Direct call centre for advice on their consumer rights in any EU languages.

Those in Austria will have a free phone number, 00800 6789 1011, while those in Switzerland - which is not an EU member - will have to call a Belgian number,       +32 2299 9696, and will be charged for the call, the spokeswoman said.

The information campaign, which is sponsored by the commission and UEFA, will also include a website and a leaflet of handy consumer hints for travelling fans.

The first hint is to store the helpline numbers in their mobile phones before travelling, the spokeswoman said.

[dpa / Flickr contributor Kecko / Expatica]


0 reactions to this article

Be the first person to add a comment

General rating: Not rated yet

Rate article:    Add my rating



0 reactions to this article

Be the first person to add a comment
Discussion Forums

Relocating to the Netherlands

Taxation on Rental Apartments!

Housing in the Netherlands

Taxation on Rental Appartments?

Discuss Dutch Culture

High-quality fake passports, driver's licenses, ID

English in the Netherlands

Moved to Hengelo

Travel & Transport in the Netherlands

Buy fake passports, driver's licenses, identity cards

participate in the forums

Inside Expatica
Setting up home in the Netherlands

Setting up home in the Netherlands

A guide to telephone, internet and television along with utility services water, electricity and gas in the Netherlands.

Dutch immigration and residency regulations

Dutch immigration and residency regulations

Lost in the Dutch immigration system? Look no further than this guide compiled for our Survival Guide 2012.

A brief introduction to the Netherlands

A brief introduction to the Netherlands

Expatica offers a whistle-stop tour of life in the modern Netherlands.

Giving birth in the Netherlands

Giving birth in the Netherlands

The challenges and benefits of the maternity system in the Netherlands and how it differs to other countries.