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Vehicle Technician

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Our mission is simple…. To help the world love Mondays! We are working with a client in North Yorkshire, Northallerton and have an exciting opportunity for you to join them as a vehicle technician. On an initial 3/6 month contract. £12.38 PAYE or £15.17 Umbrella rate. As a Vehicle Technician (Commercial) you will be a member of a team responsible for delivering high quality, credible and timely transactional and outcome focused support services covering commercial vehicle fleet management. You will deliver excellent customer service and demonstrate real value to front line services through effective service delivery. Key Responsibilities • Responsible for providing high quality, credible and timely transactional support services for the maintenance of the fleet, delivering excellent customer service. • You will deliver services in accordance with agreed standards including KPIs and SLAs as well as contributing to the delivery of ongoing process and service improvements. • Effective maintenance and management of fleet in accordance with relevant legislation, regulations or procedures as applicable. • Develop and maintain good knowledge of key procedures and processes, identifying, resolving and escalating issues as appropriate. • Respond to service requests and undertake servicing, inspections, repairs and planned work to the light vehicles within the fleet • Promote and act in accordance with the service catalogue, associated tools, SLA’s and KPI’s, ensuring they are clearly understood by service users and colleagues. • Ensure the provision of relevant and timely vehicle maintenance data • Contribute to or participate in research or project work on key issues or specific initiatives as required. • Develop and maintain effective working relationships with colleagues and key stakeholders • Liaise with external/third-party suppliers as necessary to achieve the outcomes expected • Attend breakdowns and carry out repairs at any location offering both a static and mobile service when directed. • Ensure care and safe use of all tools, equipment and parts/materials. To succeed in this role • You will have relevant qualification(s) in fleet/vehicle maintenance and/or demonstrable experience of delivering high quality, customer orientated fleet maintenance services to meet required SLAs and KPIs, ideally in a high volume environment. • You’ll have excellent customer service, problem solving and interpersonal skills, including the ability to communicate with a broad range of diverse and demanding customers across a variety of platforms. • You’ll be able to use of Microsoft Office and IT systems and be capable of recording your activity in line with legislative and organisational requirements Knowledge and understanding of statutory legislation and standards relating to fleet management would be desirable but not essential. • You will require a full current driving licence which is relevant to the areas of fleet to which you provide support. A L.G.V Category C licence would be beneficial, and training can be provided. You’ll be familiar with current Health & Safety practices in a workshop environment. If you have the skillset to be successful, please apply now and join us in loving Mondays!

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