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Travel Expert / Booking Agent

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My client is experiencing a lot of organic growth and is now looking to recruit a number of Booking Agents / Travel Experts / Reservations specialist to work in their call centre. The UK travel industry is experiencing a boom at the moment so now is a great time to join this friendly team. You will be joining the dedicated reservations team, working alongside other passionate and experienced travel experts. You will be working shifts that cover 7 days a week 9am-9pm including weekends so please only apply if this is not an issue for you. The shifts will be either 9am-5:30pm or 11:30am-8pm (Non-peak) or 12:30pm-9pm (Peak). You will work 5 days out of 7 and will be varied so you won't be working a full week of lates for instance. Peak season 9pm finishes runs for at least 6 months of the year. You will be responsible for delivering the highest quality customer service during both inbound and outbound calls. You will be helping the customers find their perfect holiday and assist with enquiries and bookings, also recommend products to enhance their holiday. You will have: • Proven track record meeting sales targets in a commercial environment • Previous call centre experience • Attention to detail • Knowledge or experience working within the travel industry • Outbound and inbound sales • Driven attitude • Great telephone manner In return you will be offered: • Basic salary of £18,830 (Made up of £18,380 Plus £500 unsociable hours bonus) • OTE £23,000 – Performance related bonus up to £600 per month • Pension • Shift work • 37.5 Hour working week • Working 5 days out of 7 If this is your ideal next role and you want to find out more please APPLY NOW!

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