Help the refugees

If you move around the world by choice, consider helping those forced from their homes by conflict. Donate to the UN Refugee Agency today.


Trainee Repair Management Handler

Visit website

We have an exciting opportunity for someone looking to utilise their customer service and co-ordination skills in a busy and growing Motor Repair Management Team. You will be responsible for managing telephone and email queries from clients, suppliers, and partners. Daily Duties – • Deploying claims to relevant suppliers to ensure timely response • Processing claim management administration tasks accurately and professionally • Accurately recording information onto relevant databases • Negotiating repair timescales with Suppliers • Handling customer complaints in line with Company guidelines • Providing excellent customer service to clients • Complying with the Data Protection Act and FCA regulations Requirements: We are looking for a confident and customer focussed individual who is looking for an office role and is confident talking to a variety of people. Other attributes needed include: • Strong Customer Service skills • The ability to work to targets and deadlines • Good planning and organisational skills • Excellent communication, influencing and decision-making skills • The ability to foster good team spirit and develop a learning culture to support team and individual development objectives The office in Ipswich is easily accessible but does not offer car parking.

Apply now