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Temporary Customer Service and Administrator

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A busy Science Organisation based in Liverpool with offices in both Mount Pleasant and Bootle are looking for temporary customer service advisors and administrative staff. They are currently focusing on Covid-19 testing, and are on the government approved list for pre and post flight testing as well as working with schools and private businesses. What is the role? • Unpacking boxes of samples • Placing samples in to incubator for set period to then be transferred to labs • Getting samples to the labs • Inputting the data- results of tests and customers details etc.- into the system • Sending professional emails both to customers and to internal teams at BioGrad • Supporting in general admin and customer service • Must have excellent telephone manner, be confident speaking to customers and be helpful and enthusiastic when answering queries and must have good computer literacy and ability to write emails • 4 days on then 4 days off shift pattern What they are looking for in you? • Enthusiasm and reliability • Great communication skills, both verbally and written • A strong work ethic and motivation • Excellent computer literacy • A team player who is also able to use their own initiative • An interest in science would be advantageous but not essential Think this sounds like you? Apply now!

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