Spring Recruitment are seeking a service engineer based in Colchester to provide support to the Service Manager (UK) in all aspects of servicing high pressure Air/Gas Compressors into the UK market. The role will involve travelling in the UK and Ireland as necessary to perform the job as directed by the Service Manager (UK). Occasional travel maybe required overseas for training purposes or to support the German company: Duties to include: * To carry out service work (manual) (mechanical & electrical) for warranty, commissioning and chargeable jobs for the compressors in service in the UK and Ireland. (Factory training will be given) o This work can be in tight/cramped conditions, some heavy lifting may be necessary. * Communication with our customer base to discuss service / support aspects technically. * Communication with the German HQ in order to discuss service requirements (trouble shoot) in respect to diagnosing problems and to agree the relevant solution. * Liaise with both the Service Manager/Sales & Office Co-ordinator UK * Identify and promote new business opportunities and promote the brand * Attend training courses as and when directed to ensure adequate knowledge is gained. * Support Service Manager UK in respect of “Health & Safety” – “Method & Risk Assessments” for service work at site. * Ensure that the Environment is considered with work undertaken, in respect to recycling and elimination of any contamination to the ground. * Produce accurate and detailed service reports for submission to Service Manager and Operations Manager (UK) * Be responsible for monitoring own KPI's to drive improvement, as directed by Service Manager / Operations Manager and submitting a report on these when required. * Assembly of compressor 'packages' within the UK workshop as required. * Any other associated duties necessary for the successful running of Service & Support as directed by the Service Manager/Operations Manager to support the UK business. Personal Profile: * The candidate must have a mechanical/engineering background – Apprenticeship with formal training to NVQ levels or equivalent. A working knowledge of electrical systems is also desirable. * Must be able to work in tight/cramped conditions without risk of injury. * Must be willing to work away from home Monday-Friday if required, depending on location of Service work (expenses paid), including travelling on Sundays when required to maximise time on site. * Be self motivated, confident and willing to assist in all aspects of the business if required. 0506 – 16.12.2019 – BA – Service Engineer 2019 – Page 2 / 2 Ver 4 * Friendly and polite manner being able to converse on the telephone with all levels including senior management. * Must be customer orientated to ensure that their requests are dealt with in a professional manner. * Computer literate and operate Microsoft office programmes such as word, excel, etc. * Must have a clean UK driving Licence. * To be able to work on his / her own initiative. * Reporting to: Service Manager (UK) for day to day operations. Working Requirements: * As detailed in the “Contract of Employment” * Normal working hours: 40 Hours a week (Apply online only) Daily with 1 hour for lunch) * Some weekend work may be required depending on site / customer requirements. * 25 Days holiday plus Bank Holidays * This is a salary based position and extra hours will be required on occasions as part of the job (within reason) at no extra remuneration. * Use of fully equipped Company Van * Working environment at customers premises includes Industrial Sites and Naval/Commercial Ships sometimes in tight spaces and at awkward angles.
Spring Engineering Solutions (a trading name of Roevin Management Services Limited) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Spring Engineering Solutions is an Equal Opportunities Employer.
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