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Remote Customer Service Agents – Foreign Language Speakers

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Do you love fashion? Speak with Paris, Munich, and Milan as part of your role!

Customer Service Agents Foreign Language Speakers (French, Spanish and Italian)
Work from home Equipment Provided
40hrs per week Flexible shifts between 7am & 9pm Monday to Friday, 9am to 5.30pm Saturday/Sunday
Start Date 24th October
Training 2 weeks, Monday to Friday 9am to 5.30pm
Salary: £9.50 per hour

CCA Recruitment are looking for foreign language speaking candidates who will be the flag bearers for a prestigious retail brand, assisting customers from all around the world with their enquiries via phone, email, and Webchat.

This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. You will be a high-quality company where we value and reward outstanding customer service.

We are looking for the following skills and attributes:

Strong verbal and written skills with the ability to show attention to detail
Ability to establish collaborative customer relationships in a fast-paced environment.
A good attitude and the ability to interact with lots of different people.
Professional and friendly telephone manner
Customer Service experience
Great IT skills and good consistent typing speed
Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence.Benefits included:

28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and free wellness – plus more
Refer & Earn Scheme – earn up to £900 for referring a friend! And £300 for your friend too!
Employee welfare support with free access to Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub
Life Assurance Cover & Pension Scheme
Length of Service and monthly recognition awards
Opportunities for career development and progression

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 24 months inactivity your CV will be deleted permanently from our database

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