Regional Welfare Officer
Prospectus is delighted to be supporting our client, a charity based in Oxford that offers financial support, practical care and guidance to farming people of all ages, including farmers, farmworkers and dependents. They provide tailored support to suit their beneficiaries and strive to build strong, supportive relationships to help those in need to acquire the best support they can. They are currently looking to recruit a Regional Welfare Officer to join their service delivery team. This role is offered on a 6 months fixed term contract, working 21-28hours per week.
Submit your CV and any additional required information after you have read this description by clicking on the application button.
As their new Regional Welfare Officer, you will provide support to their service users across Yorkshire to ensure they receive relevant help, grants and welfare benefits. You will provide end-to-end support to applicants helping them complete applications, ensuring all appropriate benefits are applied for and assisting with mandatory reconsiderations, appeals and complaints. You will contribute to organisation-wide and service projects as they arise and will promote the organisation through a variety of means, including researching and keeping up-to-date details of other agencies, especially those that are particular to the region that may be able to provide complementary support.
To be successful, you will have experience of providing services to vulnerable service users and have strong knowledge of state benefits and local authority care services. Experience and understanding of safeguarding with excellent written and IT skills are essential to the role and providing support via a helpline is also highly desirable. Having a farming background or knowledge of the farming community environment would also be beneficial, however not essential. Overall, the organisation is looking for someone who is solution focused, with outstanding communication and listening skills, with the ability to build relationships quickly and professionally with empathy and compassion.
As you will be visiting service users frequently within your region, a full, clean UK driving licence would be ideal for this role.
In order to apply, please submit a CV in Word format in the first instance. A full job description will be provided to the successful candidates shortlisted by Prospectus.