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Regional Manager

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Location: Wolverhampton, West Midlands Role: Regional Manager About You Are you looking to take the next step on your career and take on more responsibility? If so, please read on, this could get interesting… About Our Client Our client is a leading business in the retail sector going from strength to strength. More About You You probably already are working as a Store Manager or Retail Branch Manager and used to working in a fast-paced environment. You are someone that is looking to progress within a company and get rewarded for your hard work. You must be comfortable managing a team. Your role as a Regional Manager is to help grow the company become even more successful. Regional Manager Duties • Organisational plans, customer service, and outstanding execution of all field operations strategies, consistently across all branches. • Know and manage the business by effectively using reports, assessing Regional results, and developing specific actions directly related to business development and growth, consistently across all branches. • Lead and direct the development of regional goals and action plans for branch colleagues directly tied into measurable results and timely and consistent execution. • Know our customer by interacting with the customer on branch visits and observing behaviours and customer experience. • Responsible to ensure that all colleagues are current and up to date with knowledge and process through a commitment to formalised training and development within prescribed time lines and standards. • Ensure that all branch colleagues greet, engage, inspire, and manage the customer flow towards an outstanding customer experience. • Set high expectations for excellent customer service and hold branch teams accountable to the measurable results associated. • Ensure all colleagues are well presented, wearing full, clean uniform and personal hygiene is of a high standard • Ensure that all colleagues are provided with adequate training and support to equip them to carry out their role to the best of their ability • Lead your teams to success through setting high expectations and standards • Responsible to consistently and effectively communicate the company objectives to all branch teams through organised and scheduled conference calls, email communication and branch Visits. • Establish a process to ensure that branches have accountability to expectations on a consistent and timely basis. Regional Manager Requirements • Strong leadership qualities, highly self-motivated and can motivate others • Commercially astute • Previous experience in managing a remote sales or retail team • Ability to inspire & influence individuals and teams at all levels and act as a role model to encourage high performance • Will be used to providing leadership, setting specific goals and expectations and giving the necessary direction and support to successfully achieve where needed • Ability to analyse business information that can drive decision making actions, forecasts and resources • Excellent relationship building and emphasising excellence skills. • Confidence with implementing company policies and the ability to manage employee performance. • Knowledge of the sales planning process. • A current full UK manual driving licence • Experience of working in a target driven sales environment • Excellent administration skills Why Our Client • Discounted Gym Membership • Bonus, incentives & rewards • 28 Days Holiday (and buy more holiday scheme) • Healthcare Cash Plan • Cycle to Work scheme • Pension Scheme

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