Receptionist / customer service
We are Places Leisure, part of the Places for People Group; we are placemakers; our work impacts on the lives of people across the U.K. – providing homes to live in, communities to retire to, spaces to stay active, supported homes for independent living, and student accommodation. Our places work when they work for everyone.
Learn more about the general tasks related to this opportunity below, as well as required skills.
How do we do all this? By surrounding ourselves with active people, make a difference people and customer focused people. Our people live and breathe our SPIRIT values; we are the place for spirited people.
So, we want you to join us and the 12,000 other colleagues on our journey; colleagues who have helped us create places, maintain 209,000 homes, manage £4.5 billion of assets, deliver £87.9m in social value and teach 80,000 children to swim each week.
More about your role
You will be responsible for putting our customers first. Greeting them in a friendly manner with a welcoming smile! You will take on a number of administrative duties; including the booking process, course enrolments and equipment hire. You should ensure that the reception and front of house are clean and tidy at all times. You will also take, process and handle cash/card transactions.
For more information please download our job profile available on our website.
More about you
Previous experience working as a receptionist would be extremely beneficial for this role as well as experience managing a small group of people. You should have previous experience in a role where you have had to juggle a busy work load with an ability to prioritise requests. You will need a background within a customer focused environment and excellent customer service skills. You will be the face of Places Leisure therefore we need you to have excellent interpersonal skills with the ability to communicate at all levels with tact and discretion. You should have a strong background in a clerical role with a high level of administrative skills.