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Operational Resilience Senior Associate

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Who are we? PwC’s Operate business delivers large operational and managed service solutions for clients to meet regulatory, risk and compliance challenges. With over 2000 staff deployed on large implementation and execution programmes Operate brings together top talent with a distinctive mix of knowledge and skills. We support clients by providing staff augmentation services, delivering large scale operational programmes and managed solutions. We deliver our client work from a range of locations, providing our clients with cost-effective delivery, access to subject matter expertise and operational excellence disciplines for some of the biggest brands worldwide. About the role PwC is investing in further expansion of its Compliance Testing function introducing Operational Resilience management activity. You will be working in a growing team within PwC’s Operate business providing a range of risk and resilience services to a variety of clients across the UK and abroad. We are enhancing the Operational Resilience service offering which will include identification, management and reporting of operational resilience risks and activities for our clients. Our operational resilience team helps our clients to safeguard their operations, ensuring their service continues on delivering, whatever the circumstances. We provide clear plans, assessments and structured processes should an incident happen which allows our clients to focus on delivering value to their customers all the time. The role typically involves undertaking the following activities for business continuity plans, Disaster Recovery plans, Business Impact Assessments (BIAs) and incident management processes: • Conducting meetings (typically with the use of technology) with PwC’s clients to obtain an understanding of the client’s processes, risks and controls, plans, assessments and documenting the outcomes from those meetings; • Contacting clients to build deeper knowledge of their processes, risks and controls, plans, assessments and obtaining evidence regarding the operation of these; • Assessing evidence received from clients to conclude on whether their processes, risks, controls plans and assessments are working as intended. • Concluding upon the work performed and discussing and documenting the outcomes. • Providing improvement suggestions on the processes, risks, controls, plans and assessments. This role will provide a real breadth and depth of experience in the arena of Operational Resilience and provides fantastic exposure to some of PwC’s most high profile clients, in various sectors. Who are we looking for? We are looking for self-motivated individuals of all skill levels and backgrounds who are keen to learn, develop, and succeed as a team. Essential criteria • Educated to degree level or relevant operational risk or operational resilience experience • Strong analytical skills with an eye for problem solving and being able to implement and deliver solutions • Strong communication skills, being able to understand technical detail and articulate back in a simple and clear manner – both verbally and written • Willingness to expand technical knowledge in a broad range of client facing projects • Sound understanding of risk, control and compliance – particularly in the operational resilience area • Ability to work within a team delivering high quality outputs within given timescales Desirable criteria • Previous experience in risk, compliance, testing, business continuity and/or external/internal audit functions • The ability to keep calm in a crisis situation, navigate through a process and bring together a group of key stakeholders to fix a problem in the moment. • Ability to manage deadlines within multiple projects and demonstrate strong project management skills • Intermediate skills within software packages such as Microsoft Office (including Excel, Word and Powerpoint) or Google Applications (including Sheets, Docs and Slides) • Ability to present reporting material in a clear, concise manner with a purpose What’s in it for you? Our teams work in a fast paced and ever changing environment. You will be working with a range of global clients which will allow you to develop your career across a range of industries. You will benefit from first class technical and soft skills training programmes to assist with your continual technical and personal development along with dedicated career coaches to support your continued professional development in the team and the firm. You will also have access to our Professional Qualification pathway with a range of recognised certifications in risk and compliance. Where will you be based? The role will be based in Belfast, however as a result of the wide variety of clients and projects, you may have an opportunity to work in other locations within the UK and beyond, sometimes at short notice. Your desire and ability to do this will be discussed as part of the recruitment process. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work (ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, ‘The PwC Professional’ and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. Diversity Valuing Difference. Driving Inclusion. We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value to our clients. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. As an organisation with an increasingly agile workforce, we also support different ways of working offering flexible working arrangements. Learn more here about our work to support an inclusive culture.

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