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Neighbourhood Response Officer – part time (job share)

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Salary: £30,597 to £35,996 per annum pro rata Hours: 18 hours per week Contract Type: Fixed term contract until 30/06/2022 Location: West Malling We're looking for a confident, customer focused Neighbourhood Response Officer to join our team in West Malling working as part of a job share on 18 hours per week to cover Monday, Tuesday and Wednesday AM. In a nutshell, you'll ensure that our estates are places that our residents want to live, you'll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour. What you'll be doing Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. What you'll need We're looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you'll enjoy working with people in the community. You'll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You'll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions. What you can expect from us Here at Clarion we're dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle. As standard we offer;- • Competitive salaries that are benchmarked regularly against current market rates • Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years' service. • A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like! • Matched pension contributions of up to 7.5% of your salary with generous life assurance • Flexible and agile working for the majority of our employees. Other perks • Company Bonus Scheme • Eye care vouchers • Holiday trading scheme allowing you to buy and sell leave • Free counselling and legal advice scheme for you and your family • Interest free loans for season ticket and study leave Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, adoption and paternity leave, and compassionate leave. If this sounds like an opportunity you'd be interested in, we look forward to hearing from you. Closing Date: Sunday 18th July at midnight Interviews will be held via Microsoft Teams on 2nd and 3rd August For further details on this vacancy and to download the role profile please visit our website or click 'apply'. Applicants will be required to travel regularly across the region. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

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