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Language Coordinator required

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24-7 Language Services Ltd is a national interpreting and translations agency providing interpreting and translation services to solicitors and other companies across the UK. Our clients require our interpreters to speak a broad range of languages and attend bookings both in person and remotely via video links and telephones. We also have a translations team that manage the written translations aspect of the business. We are a very busy team who normally operate from an office in North west London and this is an opportunity for an individual who is looking for a challenge in a lively environment. We are currently looking for a new Language co-ordinator to manage the recruitment of new freelance interpreters and translators to our database, and maintain the current interpreter database. The role would also involve assisting our bookings team with all aspects of the bookings process. This is a part or full time role and return to full time office work will be expected when government regulations allow. Responsibilities include: • Assisting the bookings team with bookings. Calling and liaising with clients and interpreters to ensure that all booking requests are fulfilled in expected deadlines • Managing the process of recruiting freelance interpreters. This involves interviewing interested applicants and documentation gathering to ensure the correct information is received and procedures are followed. • Maintaining the current interpreter portfolio and making updates and changes as necessary. • Answering general enquiries over the telephone. • Assisting the team when required with translations bookings and invoicing. • Ensuring that tasks are completed in a timely manner. • Providing assistance with general administration work that may be required by the team or by management. Skills and experience required: Excellent customer service skills. High level of IT literacy and use of Excel. Good numeracy skills and attention to detail when reviewing documents. Confident telephone manner. Strong oral and written communication skills. Problem solving skills and ability to work under pressure. Excellent team work skills and a proactive approach. As per the current Government guidance due to COVID 19, we are working from home but we will work in an office environment in the Northwest London area in the near future. If you live in the Northwest London area, you are interested in the position and believe that you have the necessary requirements to fit the role, then please attach a cover letter along with your CV. Company: 24-7 Language Services Ltd Location: Northwood, Middlesex

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