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IT Engineer

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IT Engineer Salary: Band 5, £22,183 per annum Start Date: As soon as possible We are seeking to appoint an IT Engineer to work across our Trust of schools. The successful candidate will play a key role in the support of all of our schools. As the Trust is in an exciting stage of growth, there will be a lot of opportunities for the successful candidate to further improve their technical skills and expertise as we continue build our centralised IT infrastructure for the Trust. Bishop Chadwick Catholic Education Trust was established in February 2016, currently with sixteen schools within the Trust. Applications should be submitted by email by 9am on Friday 9th July 2021. Emailed applications are required. • Travelling to sites to support the IT Manager with the maintenance and development of software and hardware, networks and broadband connections. • Troubleshoot across the network including but not limited to imaging of PC’s and iMacs, security patches and updates, repair/replacement of faulty components in computers, laptops, iPads, projectors, printers and other school ICT equipment. • Install new software as appropriate. • Support in the implementation and development of web-based teaching and learning technologies such as Office 365 and G Suite. • Correct faults as they occur on the network. • Making sure that calls assigned to them adhere to the agreed SLA. • Proactively searching out potential technical issues, identifying possible risks and suggest solutions. • Updating technical documentation as major changes are implemented. • Active membership of the Change Control team to deliver a technically capable, high quality, cost effective Change and Problem Management support service. • Support the IT Manager in the implementation of any new initiatives as appropriate. • Staff the Trust helpdesk on any computer/ICT related enquiries, escalate any queries where necessary. • Carry out routine ICT procedures such as ensuring daily backups are carried out and checks of equipment. • Support and maintain appropriate e-safety policy and practice. • Seek appropriate support assistance from Helpdesks, LA and Websites as required. • Assist the Trust in the replacement and record keeping of key consumables required. • Provide training and support to staff, where required and appropriate. This may include in class support and working directly with pupils, including supporting students at lunchtime. • Be responsible for maintaining efficient records of hardware via the Trust inventory and efficient management and recording of software licensing agreements. • Support the various cashless catering system and income management systems used in the Trust. • Support and maintain the Trust’s phone system. • Carry out PAT testing of equipment if necessary. • Review and develop your own personal practice, including taking part in performance review annually. • Upload items to websites and support the development where necessary. • Ensuring that all administrative duties, checks, documentation, are completed accurately and submitted within required deadlines. The position we are filling is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. Bishop Chadwick Catholic Education Trust is an equal opportunities employer, welcoming applications from all sections of the community. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and we expect staff and volunteers to share this commitment.

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