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Infrastructure Engineer

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Company profileSoloProtect is an industry-leading international technology (Saas) business centred around the safety of lone and at-risk workers across both the public and private sectors. Protecting over 150,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management, distribution and care.Role ScopeAs the Infrastructure Engineer, you will work closely with the Director of IT & Infrastructure and other members of the IT team. You will be responsible for the day to day maintenance of SoloProtect’s IT & infrastructure in the UK & EU and provide support to the US as required by the business.You will provide expertise in IT service desk/operations, network infrastructure, security, change management, policy, and development. You will be responsible for maintaining a highly available, redundant, and secure IT infrastructure, ensuring that the integrity of the IT architecture is maintained and improved to meet the growing needs of the organisation. This role will cover & interface with all business areas, across multiple countries:ResponsibilitiesWorking with the Director of IT & Information Security, develop and implement the company’s IT strategy with a focus on business continuity, information security, operational delivery & support of the sales effortMaintain a view of future technologies that will keep us ahead of regulation & competitionRisk management and contingency planning including disaster recovery & business continuity Managing multiple IT projects and supporting multiple business change projectsDevelop & manage core systems ensuring maximum up-time including monitoring of utility & backup power systems including generators and UPS systemsMaintain measurable service levels that support the needs of the businessProvide 1st line support in a 24/7 “on-call” presence supporting critical business operationsMonitor and maintain a sustainable & scalable Alarm Receiving Centre infrastructure capability in order to achieve international reachLead & deliver key IT project initiatives, future-proofing the needs of the business Support equipment & product design translating into the IT infrastructureLive and breathe our core values RequirementsComputer Science, Information technology degree or equivalent job experienceMicrosoft 365, Microsoft Azure, VMware, firewalls, switches, SQL, information security What's in it for youWe celebrate diversity and are committed to creating an inclusive environment for al employeesA great career opportunity with an international company that values its employeesLearning opportunities and supportAn awesome team to work withThe flexibility of working from home

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