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Import Export Operations Agent

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DHL Global Forwarding UK are looking for an Import/Export Operations Agent to join their busy LCL Gateway Ocean Freight team in Purfleet. This is a Full-Time position, working the desirable Monday to Friday 9am to 5:30pm. Your role as anImport/Export Operations Agent As an Import/Export Operations Agent, you will work closely across DHL network offices, UK Customs & Border Agencies, Shipping Lines/Co-loaders as well as various stakeholders to move LCL ocean freight worldwide. You will be responsible for ensuring service commitments are achieved and maintained in accordance with customer and company objectives. Import/Export Operations Agents proactively handle instructions received from foreign exports stations, creating master files for all UK import LCL containers and co-loads as well as following Customs processes and procedures for bonded import cargo. This role will also include arranging release of import containers with carriers and proactively booking transport to inland warehouses. Maintaining compliance standards is at the upmost important in this role along with a good attention to detail with the ability to manage any inbound/outbound cargo discrepancies. To be considered you will need: • Experience/knowledge of Ocean freight imports/exports • A clear understanding of freight forwarding processes • Computer skills including basic-intermediate knowledge of Microsoft Office • Exceptional customer service skills with strong communication with your team and external stakeholders • To be process driven with great attention to detail and understanding of the importance of compliance • The ability to prioritise workload and perform under pressure What we will provide you: • A market leading annual salary • 25 days holiday plus bank holidays in lieu • A generous pension through the DHL Group Retirement Plan • Life assurance for pension scheme members – up to 4x salary • Health club membership discounts and eye care discounts • Access to DHL Advantages – a wide range of offers on leading brands, everything from mobile phones to days out and supermarket shopping • Reward and Recognition programmes including employee of the month/year, long service awards and CEO awards • Enhanced maternity/paternity/adoption leave • Cycle to work scheme • Charity and volunteering support through DHL Foundation • E-learning portal with a wide range of courses and leadership and skill-based training • Annual reviews to identify your potential for further development and progression • Employee helpline providing free and confidential legal, financial and health advice Our Business DHL Global Forwarding is the Group's world leader in the transportation of Air freight, one of the leading providers in both Ocean and Road freight. We offer standardised transport as well as highly specialised end-to-end solutions to customers in a wide range of industries globally. We operate in 150 countries around the world, employing over 42,000 employees. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments. What next? This is a fantastic opportunity to be a part of such an important team within a world leading organisation. Apply Today to start your career at DHL Global Forwarding. The company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

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