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Group Head of IT Software Support and Development

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The ME Group is a provider of LegalTech, Litigation Funding, Legal Outsourcing which supports consumers facing complex legal problems.Using our proprietary technology, we enable fast and efficient dispute resolution that is revolutionising the legal services market for the benefit of all stakeholders.The ME Group has rapidly grown from its inception in 2017 to become a market leader in its sector championing access to justice for consumers.Our mission is to improve the quality, and reduce the cost, of dispute resolution for all parties through the use of LegalTech.For more information visit: PurposeBased out of our Cheadle office, the Group Head of IT Software Support and Development will contribute and play an integral role to the delivery of the IT Strategy and be responsible for all areas of Technology across the ME Group of companies.Managing resource and key deliverables across both the IT Operations and IT Development Team you will provide vision and leadership to ensure the successful performance of the Teams.Competency RequirementsManage and drive delivery of the IT Strategy for technology platforms, partnerships and external relationshipsLead, motivate and develop the teams to ensure growth and successTrack, analyse and monitor technology performance metricsOversee all system design and changes in system architecture, aligning development solutions and architecture to best practice.Review current technology platform and processes with a view to identifying and mitigating any current or emerging risksConsolidate our technology platforms and create plans for eachIdentify, compare, select and implement technology solutions to meet current and future needsReview the current systems and processes to ensure they are effective, efficient, and optimizedTrack and control the annual operating and capital budgets for purchasing, staffing and operationsManage and optimise infrastructure assets to satisfy internal financial targetsCreate overall technology standards and practices and ensure adherenceDeliver high-quality reports regarding the performance against KPI’s across the teamsBuild and maintain knowledge of, and adhere to quality, regulatory and company standardsKeep abreast of new trends and best practices in the technology landscapeTake the initiative in thought leadership, innovation and creativityBuild and maintain quality assurance and data protection processesHelp departments use technology profitablyRepresent the technological agenda in staff meetings and when making hiring decisionsComply with GDPR and Confidentiality guidelines and other company policy and proceduresBuild and maintain expert knowledge in order to conduct the roleSkills & QualificationsProven strong people management building high performing teams within an IT operations and development organisationExperience in Change Management, Risk Management, Systems Architecture, Infrastructure & Service Delivery, Software Development & TestingStrong understanding of architecture, design and delivery of Enterprise and Cloud technologies, preferably in a Microsoft technology stack, i.e. Azure, SharePoint, Dynamics, .Net, SQL Server, working knowledge of AWS / related toolsetKnowledge of Kubernetes / Docker / MicroServices / Continuous Integration etc.Previous experience of PHP development would be an advantageExperience working in an agile development environmentProven experience of delivering complex projects and experience of all aspects of the development life cycleOutstanding communication, interpersonal and leadership skillsEffective negotiation and vendor management skillsProactive problem solverBenefitsStarting from 26 days holiday plus Bank HolidaysHoliday Buy Scheme run annuallyGenerous Company Pension Scheme 7% employer contributionCompany funded cash health plan worth over £1000Life Assurance (4x annual salary)ME Group Values and DiversityWe are an equal opportunity employer. We will not discriminate directly or indirectly in recruitment or employment because of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.Employment with the ME Group is subject to satisfactory reference and disclosure checks.

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