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Graduate Application Support Specialist

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DAZN is one of the fasting growing OTT companies in the world and stream over 40 different sports, from more than 300 different leagues, in over 200 countries. How would you like to be part of our new 24×7 application support team who acts as a single point of contact technical monitoring, communication and triage team in a new state-of the art support centre focussed on incident prevention, impact analysis and lightening quick incident notifications? Not only this, but you’ll also get the chance to expand your skillset and work with our unique OTT product as well. We’re a dynamic, evolving ‘live’ environment where things can be hectic at times but what a rewarding feeling it is when you are at the reins of transmitting seamless major sporting events across the globe! We put our employees first, with everything we do here at DAZN. That’s why we keep a major emphasis on supporting the training and development of our teams. When joining the DSC, new Application Support Specialists will follow an 8 week training plan:The first 2 weeks will be spent working 9-5 Mon-Fri for tools, and systems training. This is all about the basics, and learning about the other key support teams in Leeds. After this, new starters will begin 2 weeks on day shifts, buddied with a Senior Support Specialist for more advanced training, and get to grips with operational processes. The final step in the plan consists of 4 weeks on full shift, buddied with an experienced Support Specialist. This is where Support Specialists will be working ‘hands on’, but with a training buddy to support them throughout. But it does not end there….At DAZN we focus of the continual learning and development of our people. After this initial training plan, your manager will work with you to create an on-going development plan. This will focus on making sure you have the support, time and resources to train and develop to meet the evolving needs of the role, and your own career aspirations.

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