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Global Road Freight Operator – £35000

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ARCHBOLD LOGISTICS LIMITED JOB DESCRIPTION Road freight Operator – £35,000 basic POST TITLE: European Operator LOCATION: Heywood OL10 2SX (Lancashire) MAIN PURPOSE OF JOB: To ensure the efficient and profitable planning and operation of all our Global full loads, part loads and groupage consignments. MAIN DUTIES AND RESPONSIBILITIES: • To plan and operate all full loads, part loads and groupage imports and exports. • Take and complete all bookings as per customer requirements. • Negotiate all rates to the benefit of the business. • Monitor all movements to ensure all deadlines are met. • Liaise with agents, customers, suppliers and subcontractors on a daily basis to ensure all deliveries/collections are actioned in a timely manner and in line with customer requirements. • Ensure all documentation is completed in line with customer requirements and legislation ie POD's, Manifests, Dangerous Goods Notices, Customs documentation etc. • To deliver excellent customer service to all our clients and improve upon them on an ongoing basis including ensuring that customer KPI requirements are met. • Assist colleagues in providing cover with other roles within the department as and when reasonably requested by your Manager. • Ensure the protection and good care of all the Company's assets, equipment, materials and intellectual property and that there is no misappropriation of any by the job holder. • Adhere to all Company policies & procedures relating to Health & Safety, Quality Control, Human Resources, operational etc. • Undertake any other duties to the benefit of the Company as reasonably requested by your Manager. GENERAL COMPETENCIES: • Show commercial awareness in all tasks that you undertake ensuring maximum profitability. • Relationships with others – demonstrate a positive and respectful attitude towards others. Behave in an honest, open and trustworthy manner. • Teamwork – Work effectively as part of a team and contribute positively to building a team spirit. Share information, knowledge, ideas and experiences freely with others. Involve yourself with team principles that continuously endeavour to achieve quality, improvement & high performance. • Communicate in a professional manner with external and internal contacts. • Customer Service – deliver excellent customer service. Have an appreciation of what customers want and continuously strive to meet their expectations within the confines of the role. • Health and Safety – work safely within Health and Safety and environmental guidelines and insist that others do the same. • Job Performance – Achieve work targets and show willing to take on additional tasks/responsibilities. Contribute positively to performance management reviews to continuously develop. Demonstrate energy, enthusiasm and commitment. SPECIFIC WORK BASED SKILLS: • Ability to communicate well both orally and in writing • Conscientious worker • Attention to detail • Ability to work on own initiative and as part of a team and be a 'team player' • Possess an adept ability to prioritise workload • Show proficiency and a good knowledge of European planning/freight forwarding. • Have excellent geographical knowledge. • Have excellent IT skills and be methodical in your approach. SPECIFIC PERSONALITY TRAITS: • Organised • Mature and Responsible • Self Motivated • Reliable and Punctual • Offer flexibility in line with business demands • Trustworthy • Well Presented at all times • Positive attitude towards work/colleagues • Good sense of humour

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