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German Speaking Travel Tour Coordinator

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Our client is a successful and award winning travel company that offer various travel products across the UK & Europe for travellers. Due to remarkable growth, now seeking a German Speaking Travel Tour Coordinator to ensure successful operation of all tours, with focus on excellent customer service and maximising our clients commercial position.

This role is ideal for a travel consultant, b2b travel executive, hotel receptionist, reservations or group specialist from a tour operator, wholesale or travel agent seeking career growth and something a little different.

Your career begins here, duties include:

* Prepare all tours within your customer base, including booking all travel services

* Negotiate with suppliers and customers to maintain and improve margins

* Prepare vouchers ready for the travel packs

* Offering a cutting edge customer service

* Assist the Europe team with production of marketing material and trade show attendance, the sales team with quotes and client requests.

Essential Requirements:

* Fluent oral and written German

* Experience within a tour operator, travel agent or hotel in reservations and reception

* Well organised and an ability to prioritise workload

* A high degree of written and spoken English & German

* Effective communication skills with customers (internal and external)

* Friendly and professional telephone manner

* A desire to exceed expectations in customer service

* Commercial awareness and the ability to negotiate

Benefits:

* Career growth

* Sociable working hours

* Day off for your Birthday each year

* Pension

* Childcare Vouchers

* Employee Assistant Line

* Travel concessions and more

Apply now