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German speaking IT Technical Support

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German speaking IT Technical Support
Salary: Up to £24,000 p.a. + Bonus
Location: Wigan, Greater Manchester
At commutable distance from: Wigan, Manchester, Warrington, Blackburn, Bolton, Southport, Chorley, Altrincham, Prescot, M6, M58, Greater Manchester, Merseyside
Ref: 854GTA

*** Great Opportunity for Graduates too***
*** Office Based Role ***
*** Immediate start available ***

Please visit the French Selection UK website, vacancies section, search job reference: 854GTA
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established service provider in the telecommunications sector.

Main duties:
To support customers with IT related incidents and technical queries and provide resolutions.

The Role:
• To provide 1st and 2nd line technical support to customers
• To efficiently resolve IT issues as well as perform basic system troubleshooting
• To keep regular track of IT incidents and requests
• To communicate effectively in order to solve queries in line with SLA’s
• To provide excellent customer service
• To follow the ticketing system to monitor and escalate issues appropriately

The Candidate:
• Fluency in German (written and spoken)
• Customer service, IT support or technical field experience desirable
• Problem-solving and excellent communication skills
• IT literate and computer savvy

Salary: Up to £24,000 p.a. + Bonus

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic

Apply now