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German Speaking Customer Service Executive

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German Speaking Customer Service Executive

Hourly rate up to £12.63 per hour

Temporary to Permanent role to start ASAP

Working Hours (2 different shifts available)

08:00 – 17:00 Sunday to Thursday

Or

08:00 – 17:00 Tuesday to Saturday

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be first point of contact to customers all over the world in a busy, high volume, supportive contact centre. You will play a key role in delivering exceptional service to all customers first time, every time.

– Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an “in progress” order

– Informing customers of deals and discounts available

– Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can decide whether you want your working arrangement to be Office-based, Home-working or a Hybrid arrangement.

An IP phone and Headset will be supplied when homeworking/hybrid but you must have your own PC.

The Permanent Package

Upon going permanent, the starting salary is up to £24,600. With progression opportunities available

 Office-based / Homeworking / Hybrid-working options

 Monthly utilities allowance for homeworkers

 Available overtime

 28 days holiday, inclusive of Bank Holidays (increases with length of service)

 Reward Vouchers

 50% Discount

 Cycle to Work Scheme

 Access to discounted gym membership

 Health Shield Cash Plan

 Life Assurance

Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy

Apply now