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German Speaking Customer Service

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German Speaking Customer Service Agent

Our client based in Colchester are seeking a German Speaking Customer Service Agent to join their team on a permanent basis with a chance to become permanent. The successful individual will be ensuring that all the customer queries and communications are handled to a high standard.

Duties:

· Managing customer queries via telephone, email and live chat

· Updating customer's orders & accounts via online & in-house databases

· Checking & amending live orders

· Liaising with couriers via telephone & web regarding customer's deliveries

· Keeping emails up to date with a response time of 1 hour

· Carrying out any other ad hoc duties requested by your line manager to support the customer service function

Experience Required:

· Fluent in German and English both written & verbal communication

· Ability to communicate professionally via telephone and email

· Strong team player and flexible

Hours: Monday – Friday 08:00 – 17:00
Office based
Free parking

Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role

Apply now