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French Speaking – Customer Service

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FRENCH SPEAKING – CUSTOMER SERVICE

GLOUCESTER/ HYBRID

UP TO £25,000

Our client, a technology-driven, global communication company is looking for a French Speaking Customer Service Advisor to join their fast-paced, hardworking, and exciting team. Their innovative solutions help to connect businesses across the world and your role will be to ensure clients’ accounts adhere to agreed terms, and don’t fall into arrears.

BENEFITS

Build your career within a company at the forefront of the technology industry. You can enjoy lots of employee perks and career development opportunities, including 25 days holiday (plus bank holidays), to help with a good work-life balance. In addition, you work Monday – Friday, 9am-5pm, and once trained, the role offers hybrid working with only one day in the office a week!

RESPONSIBILITIES

As a French Speaking – Customer Service Advisor your key duties will include:

* Ensuring that all corporate policies, procedures, and deadlines are adhered to

* Providing excellent customer service by building a rapport with clients, to follow up on outstanding and processed payments

* To assist in monitoring current accounts, collection reports, billing functions and various projects

* Conducting research to compile and report data and discrepancies

* To create, maintain, and develop an excellent rapport with team members, department contacts and customers

REQUIREMENTS

To be considered for the role of French Speaking – Customer Service Advisor:

* Native French speaker and fluency in English, both written and verbal

* Previous customer service experience or experience in Credit Control/Debt Collections

* Ability to prioritise tasks and work within a fast paced, deadline focused environment

* A warm, friendly, and professional disposition

NEXT STEPS

If you’re interested in becoming a French Speaking – Customer Service Advisor, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out

Apply now