Help the refugees

If you move around the world by choice, consider helping those forced from their homes by conflict. Donate to the UN Refugee Agency today.

Back

FRENCH SPEAKER CUSTOMER SERVICE

Visit website

The Customer Service Representative represents the first level in-house contact with our customers. They are responsible for running the sales back office for a defined group of customers working closely with internal departments (e.g. Sales, Material Planning, Business Line, Accounts Receivable, Quality) and externally with the logistics providers. Client Details Rapidly growing Logistics company who are now looking for there next French speaking customer service star ! Description • Administrate the back-office and lead contact for the OES key accounts, taking calls, emails, etc. related to availability, shipments, technical issues, catalogues etc. • Answers queries directly or forwards to the appropriate internal department always ensuring accurate and on-time responses. • Prioritise effectively, for example, VOR express orders (vehicle off road) • Responsible for on-time order-processing. • Works closely with internal departments such as Sales, Materials Planning, Business Line, Accounts Receivable, and Quality but also externally with the service providers (warehouse, carriers, etc.) for issue related to outbound-shipments. Profile • The Customer Service Representative position requires interest for administration tasks, interaction with people and language skills. • Language skills in French and English; any other European language is an asset. • Excellent communication skills (verbal and written). • Prior experience in customer service role. • Ready to take accountability for her/his customers. Job Offer Brilliant Salary ranging from £20,000 – £24,000

Apply now