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Freight Forwarding – Customer Service

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Please note this position will be initially based in Bury St Edmunds but will be relocating to Ipswich from Aug/Sep 2021. We are working with a client who are on the up due to a steady increase in business. Our client is a well-established freight forwarder based in Ipswich who are now looking for a General Freight Forwarder to get involved in all aspects of the freight forwarding cycle. We are looking for candidates who have freight forwarding experience, along with experience in handling releases and deliveries. An excellent customer service background gained from a freight forwarding based role is a must along with good telephone manner. Key Responsibilities: • Handling freight movements Supporting the Export/Import freight forwarding team • Dealing with customer queries, bookings, and quotations • Ensuring all freight documentation is received on time and is all correct • Handling releases and deliveries

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