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Customer Services Executive

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Are you good at speaking with customers on the phone? Do you enjoy building relationships and going above and beyond to provide a great service? Then our Swindon based client could be perfect for you! What are they looking for? As a Customer Service Executive, you will be expected to have: • Excellent people skills – you will be required to interact with a diverse range of people daily. • A friendly telephone manner and strong communication skills are essential. • The ability to work under pressure and to problem solve • The composure to handle challenging calls with resilience and confidence. Responsibilities • Support and assist customers with any queries they may have • You will be supporting them through their customer journey, from beginning to end. • Provide amazing customer service with patience, empathy and building rapport are a must • Comply with company policies and practices • Manage databases, tools, applications, and operating systems applicable to your job role There is the option to work a couple of days from home and applicants with minimal experience but a real 'can do' attitude will most certainly be considered. The salary is up to £24,000 and there is free parking on-site.

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