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Customer Service (German Speaking)

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Customer Services Executive (German Speaking)

Permanent

£21,000 – £23,000 + up to 5% annual bonus + benefits

Milton Keynes

Our Milton Keynes based client is looking for a German Speaking Customer Services Executive to work alongside their friendly and supportive multi-national team. To be considered for this role you will need to be a native or fluent German speaker, able to work in both German and English. This role is fully office based, Monday to Friday (37.5 hours per week). Your main role within the company will involve dealing directly with customers, handling inbound emails and telephone calls delivering high levels of customer service.

Your responsibilities as a Customer Services Executive (German Speaking) will include but are not limited to:

Administering and responding to queries via telephone and email helpdesk facilities
Maintaining SLA's for the various clients
Accurate administration of the database for the benefit of the team and customer.
Liaising with suppliers for order updates and queries
Order processing and monitoring
Other ad-hoc duties as requiredTo be a successful Customer Services Executive (German Speaking) you must have:

Native or fluent German.
Excellent communication skills, both written and verbal and be confident engaging with customers both via email and over the telephone.
A willingness to take responsibility for your own work.
The ability to prioritise and manage your own workload effectively

Apply now