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Customer Service Advisor/Admin

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An urgent opportunity has become available for a market leading UK business, who are actively seeking admin and customer service professionals to join their team in Cleckheaton. On offer is a competitive salary and benefits package. This is a split role between customer service and admin. Reporting directly into the Manager of Customer Experience, you will be the main point of contact for specific allocated customers and will be able to deal with any enquiries regarding their orders and the products you offer, while also helping with order confirmations, scanning, and delivery confirmations. Responsibilities include: *Processing of all direct delivery orders and purchase orders and liaising with suppliers *Monitoring and completion of customers own stock replenishment's *Receipt and processing of customers orders onto M4 computer system *Documentation of all relevant information from customer orders *Check and validate customer confirmation purchase orders *Regularly update information on the system *Receive and process enquiries *Process return inwards notes *Liaise with other sales staff to maximise sales opportunities *Communication with customers regarding concessions and any other required information *Documentation of customer complaints If you would like to find out more about this opportunity, please apply for immediate consideration! Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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