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Business System Co-ordinator

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We are recruiting a new role to support our Business System Manager to ensure that Affinity Trust staff can fully utilise our management information systems. Benefits • 23 days annual leave (increasing with service) plus 8 bank holidays • Contributory pension scheme • Excellent training and development opportunities • Employee assistance scheme and occupational health support, • Blue Light discount scheme. About The Role • You will be the first point of contact for user support queries & will assist in the development, change, review and documentation of system processes. • Assist in the development, change, review and documentation of system processes, ensuring that they remain fit for purpose and meet business needs. • Create and maintain a process library for systems that all staff can access. • Work with the Business Systems Manager to generate reports and dashboards for management information purposes. • Engage with staff across the organisation, helping them to generate their own reports and self-serve from our information systems wherever possible. • To keep a log of system change requests. • To produce timely accurate reports for managers based on the data extracted from operations systems. • Work pro-actively to suggest process/reporting improvements. • Act up for the Business Systems Manager during periods of absence. Full Job Description attached What skills and experience do I need? • At least 2 years in a system related skilled professional or technical role • Experience of working with minimal supervision • Experience of working across with a range of stakeholders • An intuitive understanding of how users interact with software and systems • Good understanding of how relational databases work • Good understanding of programming languages • Advanced Excel knowledge (specifically a good working knowledge of pivot tables, data manipulation and presentation) • Moderate Word knowledge • Visio knowledge would be a benefit About Us Affinity Trust supports over 1,000 people with learning disabilities across England and Scotland, helping them live as independently as possible. We’ve been supporting people with learning disabilities for more than 30 years. Whether enabling people to live in their own homes, giving opportunities to enjoy community-based activities, or supporting people into work, we aim to ensure that those we support can live life to the full.

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