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Associate Director, Quality Control

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Lead the control functions in both Data Metrics and KYC Quality Control. Control functions encompasses assessment for GBM KYC of new customer, addition of product/fund, trigger event and periodic review regulatory onboarding activities across all risk levels to ensure that they are executed/delivered in compliance with all governing regulations, internal policies and procedures. Including, but not limited to; KYC, AML, ATF, Sanctions and where applicable; EMIR, Dodd-Frank, Canadian Derivatives, FATCA, CRS and FCA Client Categorization. In this QC capacity, the incumbent will also support the KYC analysts to enhance process, controls and data quality, as well as building the team capabilities.


This role is a delegate to L9 manager as face off to key stakeholders and preparing and attending EU committees.
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Provide leadership, management and day-to-day oversight to the Quality control team in delivering quality control of files for client onboarding, trigger event, periodic refresh and/or remediation activities for the assigned portfolios.
Manage the Quality Control team to approve KYC file completion by conducting quality control tasks:
Review customer on-boarding, trigger events, periodic refresh and remediation documentation and Fenergo record as assigned to determine KYC analysis and data quality gaps under the standard QC templates;
Ensure all AML controls are reviewed appropriately; namely, quality control the AML, ATF, Sanctions, PEP and adverse news screening that has been performed within the customer file. Ensure appropriate business line/EDD/1B/AML/GSO/FCC narrative and approvals have been provided Escalate material issues for further review/escalation by management.
Review repair results and address inquiries from KYC Analysts in their repair work; ensure that customer files are approved according to all governing regulations, internal policies and procedures; perform QC approval in Fenergo book of record. Approve KYC files once review and relevant repairs completed
Ensuring QC review and approval are conducted with timeliness, completeness and high quality
Executing transition of Low and Medium risk Refresh QC to Tech Mahindra in FY23; performing sample checking, supporting the parallel run and TM training
Synthesize QC findings and identify patterns and to provide feedback and recommendations to KYC management; provide insight to KYC management and KYC analysts team to identify root cause and refine process to enhance quality and controls to prevent errors and build team capabilities.
Project management to ensure deliveries of assigned tasks are timely, complete and with high quality, including the data quality in Fenergo book of record
Own the 1A response and resolution on 1B Quality Assurance ensure QA findings are in line with QC interpretation and direct KYC analyst for relevant repairs.
Collaborate with GBM Onboarding management and team to implement new processes/procedures to address policy changes, global procedure changes as well as to meet audit standards. Maintain up to date procedures ensuring timely reviews when due.
Adopt a global mindset, collaborate with GBM Onboarding and GBM 1st Line AML program globally across 1A and 1B functions, share and adopt best practices, enhance overall GBM Onboarding and 1st line function to support GBM’s global client overage and holistic AML and regulatory control needs.
Lead initiatives and act as a SWAT team as required to support GBM Onboarding management for priority initiatives, including audit response, regulatory examinations, regulatory projects, new system functionalities user testing, and other initiatives.
Manage and produce management Information utilizing GBMO data sources:
Executive decks for the key regional forums FCC, TRPM, Risk Committees
Support regional GBMO data requests and reconciliations
Data Retention tracking and Compliance
SLA/MOU Monthly Metrics, Global Coordination and Dashboard Upload
BCP review and updates
Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Champions a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.This is a permanent role paying up to £90,000 + Bonus and package. If you are interested please apply and if your profile meets our clients requirements we will reach out within 48 hours.

Job Title: Associate Director, Quality Control

Location: London, UK

Rate/Salary: (phone number removed) – (phone number removed) GBP Yearly

Job Type: Permanent

Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as “Allegis Group”). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://(url removed)/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://(url removed)/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the “Contacting Us” section of our Online Privacy Notice at https://(url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

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