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Assistant Relationship Manager

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Job Description To assist in the management of a portfolio of loan clients on a day to day basis and contribute to the business objectives of increasing income and minimising operational bad debt. The Assistant Relationship Manager is also required to develop relationships with funding partners, key business associates and advisors. Job Purpose To provide support in order to assist in effectively managing a loan portfolio, focusing on relationship management, client risk and operational processes. Key Accountabilities • To fully contribute to delivering the company objectives and actively contribute to driving the business forward • To provide support in operational processes from the initial loan application to the loan being repaid • To build a relationship with your portfolio of loan clients and deliver excellent customer service through strong communication skills and proactive management • To build relationships with key business providers and introducers • To minimise/avoid bad debts by adopting the company procedures detailed in the Credit and Operations Policy and ensuring potential client risk issues are identified quickly and dealt with effectively Additional Responsibilities • The ability to communicate effectively with people at all levels within, to help embed a collaborative culture within the businesses • To encourage team work through sharing and implementing best practice • Take ownership of your own personal development plan to develop behaviours and competencies in line with the company values • To participate in the development and coaching of new members of staff • To support the business and the Operations Director with any additional tasks required • Role focuses on supporting the management of client relationships, operations, risk and reward My client • Provides secured and un-secured debt into the SME sector • Owned by a true entrepreneur, a real foreard thinking business • Backed by one of thr largest professional services businesses in the UK. • Exceptional customer retention • Flexible working

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