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Aegon Pensions Administrator

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This is an exciting opportunity to join an expanding division within Atos Business Transformation Services (BTS). You will receive the chance to join Atos's Life and Pensions Centre of Excellence in Edinburgh. The role is within one of our fast paced Pension Administration Departments where our ethos is to deliver first class service to our Customers. £9.30 per hour – Temp to Perm This is a full-time position working 35 hours per week. Flex is available subject to business requirements. When working in the office the core hours are between 10:00 – 12:00 and 14:30 and 15:45. The expectation is for you to be available and working for 7 hours each day. You will be working in our large modern office within Edinburgh Park which is an ideal location for travelling by all modes of transport. Full training will be provided onsite, and we are offering you an excellent chance to gain valuable experience of working in a rewarding role. You will gain skills necessary to help you deliver for the requirements of our customers which include some of the world's largest Financial Services companies. Whilst delivering exceptional customer service you will be measured on Quality, Risk, Customer Satisfaction and Efficiency. As a Back Office Pension Administrator, you will:- Build customer relationships by understanding and meeting their needs.- Use a variety of IT systems to administer our Clients' Customer's Pension and Investment products.- Carry out a range of Customer Service activities ensuring that the work is completed and adheres to our processes, procedures, standards and relevant external regulations.- Provide information and assist our Clients' Customers.- Proactively contribute to the completion of your team and department's workload.- Communicate with our Customers via letter, email or telephone.- Receive excellent training and supportTo be a Back Office Pension Administrator, you will:- Be a confident and clear communicator both orally and written.- Be Customer driven in everything you do.- Have the ability to efficiently and effectively collect information.- Have strong computer skills and experience of using Microsoft Office including Word and Excel.- Be organised and have a can do attitude to 'Customer Service'.- Have the ability to adjust your behaviour to meet the demands of a changing work environment. Essential / Minimum Criteria – At least 3 national 5's or equivalent including English and Maths- Relevant work experience Desirable Criteria- Financial Services experience- Industry exams for example CF1, FA2 Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser https://candidate-privacy

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