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Account Manager

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Joining a team of 4 other account managers to handle our growing portfolio of ecommerce fulfilment companies. You will have experience of on line account management and customer service. You will be conversant with Order Management and Warehouse Management systems and a competent user of all Office applications. A good telephone manner and experience of managing customer expectations within SLAs. You will understand the relationship between the account management function and warehouse delivery and possibly a knowledge of the main couriers used. You will be able to demonstrate your previous successful management of client accounts in fast moving online sales environment. Knowledge of the major eCommerce platforms would be a real advantage.Hours are 8 30 to 5.00 Monday to Friday.

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