HOME DELIVERY SPECIALIST

The final mile is the most important of the customer journey. And it’s our home delivery specialists who add the smile to that mile.

If you’re a safe driver with respect for the roads you drive, the product you deliver and the customers you meet, please read on.

The role

You’re responsible for providing our customers with an exceptional delivery experience and achieving a strong customer feedback score. You’ll closely adhere

to our best practice protocol set out in our Home Delivery Seven Step Principles. Putting the customer first, you’ll safely, courteously and promptly deliver and assemble furniture to their delight.

Your skills

Customerfocused: you’ll consistently provide excellent customer service 

Achievementoriented: you’ll take full ownership of individual targets and your contribution to team objectives  

People centred: you’re a true team player, collaborative and helpful

Quality focused: you’ll conscientiously execute tasks taking pride in your work

Personally effective: you’re selfmotivated and able to self-manage. This is a physically demanding role, so you’ll also be comfortable lifting heavy goods

Our business

Founded in 1989, we’re now the UK’s leading independent furniture retailer offering beautiful furniture and accessories for every room in the home. Sourcing from across the globe – handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany – we help our customers make their house a home.

Our people

In the words of our founder and CEO Peter Harrison: “we employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 55 stores on the map with more to come.

The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There’s a reason over XX% of our team has received long service awards, it’s because they want to stay!

The rewards

A basic salary of £28,000 plus bonus OTE £32,500, and a host of industry-leading benefits:

Driver performance supplement

Cycle to work scheme

Exceptional staff discount

Pension

Life assurance

Health insurance

Perkbox and generous staff discount

Up to 33 days’ holiday

Refer a Friend bonus

A growing family business voted an Outstanding Place to Work

Next steps  

As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. You’ll need:

Full UK/EU/EEA driving licence

Over the age of 21

At least 2 years’ driving experience

No more than 6 points

Right to work in the UK

Want to be part of a Great British success story? Apply now and let’s talk. Together we can do wonderful things