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2nd Line IT Support

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Hampshire County Council currently require candidates to support a mixed role in a 2nd Level Desktop Team working on a variety of tasks. * Recent experience of 2nd line IT Support (Windows 10, Smartphone support)* Good customer & colleague Comm's skills required, in person & over the phone.* Previously experienced in using Office365* Installing / de-installing / moving hardware onsite or in offices* Assisting with stock management of device hardware* Assisting team leader with ad-hoc tasks including updating and /or creating documentation* Most of the work is in our Winchester offices, some will be across Hampshire.* Physically fit (for moving and handling devices up to 10kilos).* Driving Licence required (HCC vehicles available).* Organised & task orientated – capable of following up on any request & seeing it through to completion.* Aptitude for giving both clear verbal and written instructions.* Ability to record data accurately.* Good team player. Connect2Hampshire, part of Hampshire & Kent Commercial Services LLP, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

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