Adept Resourcing is proud to be working exclusively with a world-leading manufacturer. Supplying to critical global industries, our client is known for its engineering excellence and customer-first approach.

We are currently seeking a Commercial Administrator to join their dedicated Customer Service Team. This is a fantastic opportunity to support a portfolio of international clients and contribute to the delivery of exceptional service within a fast-paced, forward-thinking environment.

Key Responsibilities:

Manage and maintain relationships with a portfolio of global customers.
Coordinate customer enquiries and orders across internal departments to ensure a seamless and efficient service.
Support the preparation and submission of project bids for large-scale customers, including OEMs and end users.
Liaise with engineering and technical teams to ensure accurate communication of specifications and health & safety requirements.
Provide order tracking, status updates, and reporting for internal and external stakeholders.
Assist with customer visits, including site tours and associated logistics where needed.
Support the wider customer service and reception teams as required.
What We're Looking For:

Essential:

Experience in a customer service or administration role within an office environment.
Strong verbal and written communication skills with a professional telephone manner.
Excellent organisational skills and the ability to manage multiple tasks to tight deadlines.
Proficient in Microsoft Office applications.
A proactive, customer-focused approach with strong problem-solving abilities.
Desirable:

Knowledge of SAP or other ERP systems.
Experience working in an engineering or manufacturing environment.
Familiarity with export procedures or CRM tools.
Foreign language skills (Spanish, French, or Italian).
What's on Offer:

Excellent benefits package with a salary offering £25-28k
Join a respected, innovation-driven organisation with a global presence.
Work in a collaborative team committed to continuous improvement.
Enjoy opportunities for professional development and career progression.
If you are passionate about delivering outstanding customer service and want to be part of a high-performing team, we'd love to hear from you.

Apply today or contact Adept Resourcing for further information.

At Adept Resourcing – Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you