Dutch man dies as ambulance navigation aid fails

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Medical workers were unable to locate the man’s house on the navigation system as he lived in a new housing estate.

Putten – A 60-year-old man in the central town of Putten may have died because an ambulance's navigation system failed to locate his house on time, said police. 

The ambulance was summoned on Thursday after the man suffered a coronary. 

As he lived in a new housing estate that had not yet been included in the navigation system of the local rescue services, police and the ambulance lost several minutes in trying to locate the address.

Once they arrived on the scene, the medical workers attempted in vain to reanimate the man.

It has yet to be determined whether the man would have lived had the ambulance arrived earlier. 

A spokesman for the manufacturer of the navigation equipment told the press that their software is updated every two months.

"But unfortunately that is not enough. A thing like this should never happen again," added the spokesman.

Putten's local government has started an investigation into the incident. 

Radio Netherlands / Expatica

1 Comment To This Article

  • Mark posted:

    on 15th August 2009, 11:51:00 - Reply

    What a load of nonsense, suggesting that a patient has died due to the fact that a "new" housing estates' position could not be determined with a satnav. The ambulance staff would have known IMMEDIATELY that the address was not listed, in which case they could have phoned for directions. But I guess they're not equipped with work-issued mobile phones and using private phones are not permitted.