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Sales Support | German

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You are going to work closely with an Account Manager.
These are your responsibilities :

  • Attract potential customers by answering product and service questions; suggest information about all products of our line and services.
  • Assist sales managers to submit and maintain price lists and other business documents.
  • Opens customer accounts by recording account information.
  • Maintain customer records by updating account information.
  • Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution.
  • Maintain financial accounts by processing customer adjustments.
  • Recommend potential products or services to management by collecting customer information and analyzing customers’ needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Our client’s business is liquid chalk markers, eye-catching chalkboard signs, menu cards and displays used in a wide variety of professional and consumer markets in Hospitality, Office Supplies, DIY, POS, Home Interior and Toys / Games.

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