Customer Support Professional | German
As a Customer Support Professional you are the focal point for the B2B clients. You are helping them with all sort of questions, from implementation to daily operations and you get a lot of responsibility. Because your role is crucial towards the client satisfaction, you are one of the main pillars in the whole process. In this branch client satisfaction and level of services is the key to success. Because there is a wide range of products and services it is a very diverse and challenging position in an international working environment. Thinking in solutions is the success factor to become a stable factor in the team. You do not work through a script and no day is the same!
Our client creates business software for ambitious entrepreneurs and inspires entrepreneurs to grow. Entrepreneurs carry the economy and the customer supports them. The Customer Support department is the knowledge center within the company and is in daily contact with its customers to optimize the use of the products. The team consists of a club of enthusiastic employees who are ambitious and want to make a career within the company. The department is also the breeding ground for (your) talent.