In this position you will have the following responsibilities:
• You will serve as the primary contact for and interact with customers to provide information in response to inquiries about products, sales orders, lead times, shipments and services and to handle and resolve complaints.
• You develop and maintain close business relationships with customer contacts. Represent the company towards the customer and the customer inside the organization.
• Spider in the web position because you work together with Shipping locations, Sales, Logistics, Accounting and other company resources to coordinate day-to-day customer requirements.
Our client is selling and delivering the best bike components. They develop and deliver the best and highly qualified components, from which some are custom made. To further strengthen their team, they are looking for someone who will coordinate the day-to-day relationship with their customer base in Germany (and/or potentially France).