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Claims Officer – M/F

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Stonefort Insurance is a one-stop shop strategy. Its umbrella includes three sister companies focused on insurance, reinsurance, and captive management: Stonefort Insurance, Stonefort Reinsurance, and Stonefort Captive Management Services. The latter leverages the experience of its sister companies for the benefits of its clients. We would like: to be the “go-to” value creator for our clients, for whom alignment of interests is a key factor; to play to the strength of the Luxembourg financial market environment; to provide expertise and out-of-the boxing solutions to support the financial and risk management capabilities of our clients; to be a trusted partner, be agile and take a solution-oriented approach to serve our customers’ needs. We value the right attitude and the right expertise as we are building a high performing culture. Our aim is to become a wonderful place to work with strong human values. To support the development of our activity, we are looking for our new Claims Officer (M/F). You are expected to support the Head of Claims to supervise/control the claims handling performed by the Management General Agent or Third Parties Administrators (our business partners) in various lines of business. Your main tasks & responsibilities will be as follows: Ensuring timely delivery of claims information and documentation by our business partners; Analyzing the documents and claims information (Excel files), ensuring completeness of data and consistency over time; Investigating the evolution of outstanding claims reserve; Verifying the validity and soundness of claim settlements and investigate issues; Checking that timely and accurate outstanding claims reserves are constituted in accordance with internal guidelines; Maintaining accurate and detailed record of claims and claims process; Monitoring and reporting on all of the above tasks; Keeping active a relevant feedback loop with all your key stakeholders; Communicate efficiently and proactively with concerned internal stakeholders; Acquiring and maintaining knowledge about latest industry regulations and best practice related to claims handling. The ideal candidate should demonstrate the following background and competencies: Bac+3 in law, economic or finance; Minimum experience of 3 years I non-life claims handling area, preferably in Luxembourg; Proficiency in written and verbal English and French. German would be a great asset; Good analytical and synthesis skills; Team player mindset mixed with capacity to work autonomously and think ahead; The ability to prioritize and “can-do” attitude; Ability to communicate clearly and accurately; Word and Excelare a minimum requirement. At Stonefort Group, we strive for developing and inspiring others and providing opportunities for growth, enrichment, and well-being. By trusting Talantlers to manage its recruitment process, Stonefort demonstrates the importance placed on respecting your individual privacy. Stonefort and Talantlers are engaged in processing your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“R.EU 2016/679”), and the related law of 1 August 2018. If you would like to report any data privacy issues or have any questions, comments or complaints, please contact. By confirming your application via this system, you are giving your cons…

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