Account Manager – CDD 1 an (m/f/gn) Department: Sales| Location: Esch-sur-Alzette | Contract: CDD 1 year | Job Requisition N°18360 Your tasks • You ensure a key role as frontline to professional, communal and institutional customers • You manage the “Serviceline Pro” customer contact channels • You answer all invoice related questions to customers and coordinate with the Billing team • You contact customers and interact with D&C team in case of payment issues • You proactively sell products to clients in the attributed client portfolio • You manage all general customer movements and changes via Maco • You ensure daily management of the general customer portfolio and maintain existing customer base in a competitive market by excellent customer service • You perform sale activities such as promoting products and services, proposing appropriate tariffs, presenting offers and preparing reports • You guarantee data consistency in the respective internal and external CRM and Billing tools to allow adequate reporting Your profile • You hold a general secondary school diploma • Strong customer focus and good negotiation skills • You have a first experience in a similar position • An experience in the energy sector will be considered as a strong asset • You are result-oriented, and you have an analytical mindset • Team player with excellent interpersonal skills and a high degree of self-motivation and flexibility • Good verbal and written communication skills in English, German, French and Luxembourgish What we offer • The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region • A multicultural and international working environment that encourages diversity and inclusion • A competitive salary with additional benefits • Continuous learning and development career path adapted to the needs of each employee • Hybrid working mode with the possibility to work from home and 34 days off per year “Together we build the future of Luxembourg’s energy transition” For external applications, a recent copy of the police record will b…